Excellent ship; the only downside was the food, which was a little disappointing.
The only downside is that not all the requests made at the time of booking were fulfilled.
After 14 cruises, all with MSC, I can say that it is one of the best.
As always, a wonderful experiencec
Excellent service on board, outstanding ability to resolve problems, enjoyable excursions and, last but not least, excellent value for money.
The cruise line is well organized. One downside on this ship is the dinner service, which is quite slow, taking at least two hours.
The ports of call are lovely; perhaps more time could be allocated for excursions at some stops, such as Olbia and Alicante.
Everything is fine.
They do not know how to handle difficult situations. They seem to side with rude passengers.
Disappointed with the way safety is managed on board.
MSC continues to prove itself an excellent cruise line.
MSC is a very reliable and professional cruise line.
Excellent cruise line.
Excellent cruise line.
As someone who is used to travelling with Costa, I can say that the two cruise lines are comparable. The ship is very beautiful and spacious, and the food is varied, plentiful and of good quality. However, I find it rather unreasonable to have to pay for the shuttle service from the ship to the port exit.
I have been on several MSC cruises, and I have noticed an increasing number of passengers behaving disrespectfully. Chairs and sun loungers are constantly being reserved with towels, people lounge around with their feet on chairs, food is left uneaten on plates, and children use the hot tubs wearing goggles and arm floats. I go on holiday to relax, and I should not have to argue every day with inconsiderate passengers. I strongly recommend that MSC appoint dedicated staff to ensure that the rules are respected. More supervision is needed, along with measures to discourage passengers from taking food that they do not intend to eat. Overall, greater courtesy, consideration and respect among passengers are needed.
